Employer: NGK Automotive Ceramics USA, Inc. Job Title: Engineering Account Manager Degree Required: Bachelor’s degree or equivalent foreign education Academic Discipline(s):Mechanical Engineering or Chemical Engineering Experience Required: 5 years progressive post-degree experience Alternate Occupations Accepted: Mechanical Engineering or Chemical Engineering
Or
Degree Required: Master’s degree or equivalent foreign education Academic Discipline(s): Mechanical Engineering or Chemical Engineering Experience Required: 3 years’ experience Alternate Occupations Accepted: Mechanical Engineering or Chemical Engineering
Job Description:
Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
Create sales or service contracts for products or services.
Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
Confer with customers and engineers to assess product needs and to determine system requirements.
Plan and modify product configurations to meet customer needs.
Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
Maintain sales forecasting reports.
Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
Research and identify potential customers for products or services.
Secure and renew orders and arrange delivery.
Develop sales plans to introduce products in new markets.
Arrange for demonstrations or trial installations of products.
Train team members in the customer applications of technologies.
Sell products requiring extensive technical expertise and support for installation and use.
Provide information needed for the development of custom-made machinery.
Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of products.
Diagnose problems with installed products.
Write technical documentation for products.
Position may also telecommute 3 days per week from home within reasonable commuting distance of Novi, Michigan.
Knowledge of commercial and technical presentation creation and delivery.
Knowledge of the working principles of gasoline and diesel engines.
Knowledge of solutions for optimizing cost strategies with customers.
Knowledge of manufacturing and Advanced Product Quality Planning (APQP).
Knowledge of global emission standards from Environmental Protection Agency (EPA), California Air Resources Board (CARB), and European Environment Agency (EEA).
Knowledge of Automotive OEM working methods and negotiating customer requirements.
Knowledge of translating technical requirements into sales and product management strategies.
Salary (Annual): $127,899.00 Work Location: 39625 Lewis Drive, Ste. 500, Novi, MI 48377, Position may also telecommute 3 days per week from home within reasonable commuting distance of Novi, Michigan. 10% domestic and international travel required. Hours of work: Usually 8 a.m. to 5 p.m., Monday through Friday
Applicants interested in applying for this position should send a resume to [email protected] and reference the above job title. Applicants who fail to provide a resume and pre-screening question responses will not be considered.